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WiFi Network Name (SSID) and Password Setup




  • An SSID (service set identifier) is a sequence of characters that create a unique name for a wireless network
  • SSIDs differentiate one wireless LAN from another, so all access points and all devices attempting to connect to a specific wireless LAN must use the same SSID
  • An SSID is also called a network name
  • The steps in this article are predicated upon a physical hard-wired connection


All steps are to be completed with a web browser

Resolution Steps

  1. Open any web browser (Chrome, Firefox, Edge etc) and type the equipment address in the device address bar:
    Equipment  Local Address
    Archer C7 AC1750 
    Arris DG860
    Arris DG1670
    Arris DG2460
    Arris DG2470
    Arris DG3270
    Arris DG3450
    Arris TG2472
    Arris TG3452
    Asus RT Series
    Calix 854G Indoor ONT
    Calix 844E-1 Wireless Router
    eero app only 
    Hitron CGN Wireless Cable Gateway
    Hitron CGN3 Wireless Cable Gateway
    Hitron Coda 3582
    Hitron Coda 3589
    Hitron Coda 4589
    Hitron Coda 5512
    Hitron Coda 5719
    Linksys BEFCMU4 All-in-One
    Linksys WRT54G2/e1000/e1200 Router
    Linksys e2500 Router/ea2700/ea2750 Router/ea6350 Router
    Motorola SBG Series
    Netgear R6220 AC 1250 Smart Router
    Netgear R7000 Nighthawk Router
    Netgear XR1000 Router
    Pace D5001 All-in-one
    Technicolor CGM 4231
    Technicolor CGM 4234
    Ubee All-in-One
    Ubee 1301
    Ultra TV
    Ultra TV
    Ultra TV - MG5000/MG5125G/MG5225G
    Ultra TV - DCX3635

  2. Hit Enter
  3. You are prompted for a username and password.   Find the username/password below for each device.

    WiFi connected device - if no login prompt appears, check the available WiFi networks in device settings and try again
    Preferred connection - use a hard-wired (Ethernet) computer  

    Equipment User / PW
    Archer C7 AC1750 admin / admin
    Arris DG860 admin  /password
    Arris DG1670 admin / password
    Arris DG2460 admin / password
    Arris DG2470 admin / password
    Arris DG3270 admin / password
    Arris DG3450 admin / password
    Arris TG2472 admin / password
    Arris TG3452 admin / password
    Asus RT Series printed on device label
    Calix 854G Indoor ONT printed on device label
    Calix 844E-1 Wireless Router printed on device label
    eero app only 
    Hitron CGN Wireless Cable Gateway cusadmin / password
    Hitron CGN3 Wireless Cable Gateway cusadmin / password
    Hitron Coda 3582 cusadmin / password 
    Hitron Coda 3589 cusadmin / password 
    Hitron Coda 4589 cusadmin / password
    Hitron Coda 5512 cusadmin / password
    Hitron Coda 5719 cusadmin / password
    Linksys BEFCMU4 All-in-One leave blank / admin
    Linksys WRT54G2/e1000/e1200 Router admin / admin
    Linksys e2500 Router/ea2750 Router/ea6350 Router leave blank / admin
    Linksys ea2700 admin / admin
    Motorola SBG Series admin / motorola 
    Netgear R6220 AC 1250 Smart Router admin / password
    Netgear R7000 Nighthawk Router password is set at first login
    Netgear XR1000 Nighthawk Router password is set at first login
    Pace D5001 All-in-one printed on device label
    Technicolor CGM 4231 leave blank / leave blank
    Technicolor CGM 4234 leave blank / leave blank
    Ubee All-in-One user / user
    Ubee 1301 printed on device label
    Ultra TV - MG5000/MG5125G/MG5225G Admin / password
    Ultra TV - DCX3635 admin / password

  4. Click OK
  5. Click on Wireless
  6. In the Service Set Identifier (SSID) box, place a name or number that will most easily be remembered and recognized 
    • These could be names such as Dad's Internet or Tiffany's Network
  7. A WPA2 Password Field appears in this same section, populate an appropriate password.
  8. If a New Channel drop-down box is present, select auto
  9. Click Apply

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps