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Delay in Changing Channels
about 2 years ago
| Article no. 1765
Introduction
Resolution Steps
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We provide 100% Digital Cable, which may cause a slight delay when changing channels
- Digital channels take up less space in a channel line-up than older Analog channels, so we can offer much more channels
- These channels are digitally compressed, which causes a slight delay (about a second or less) when a channel is changed because the channel needs time to 'decompress'
- This is not a service issue - any digital video service whether cable or satellite dish exhibits this type of behavior
- Additionally, you may see a slight delay in comparison when watching a standard or HD converter, as with a DVR or TiVo
- The DVR / TiVo creates a slight 'buffer' so live TV may be paused
- Digital channels take up less space in a channel line-up than older Analog channels, so we can offer much more channels
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps