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Copying Programming and Restrictions

 

Introduction

Tune to a Channel to View its Copy Protection Level

  • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
     
    • Go to TiVo Central  |  Settings & Messages |  Help  |  Account & System Info  |  Diagnostics (see steps)
       
    • Page down to the CCI Byte section, and the value displayed shows the level of copy protection on the current channel 

       
  • 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
     
    • Go to TiVo Home | Left arrow to Menu | Help | Account & System Info |  Diagnostics (see steps)
       
    • Page down to the CCI Byte section, and the value displayed shows the level of copy protection on the current channel 

Resolution Steps

Copy Protection Information

  • Some channels (HBO, Cinemax, Showtime, Starz, Encore, Fox Business, Nat Geo Wild, etc.) contain programming technology that includes copyright protection information
     
    • CGMS/A (Content Generation Management System/Analog): restricts Analog connections (RCA Jacks, Composite, Component, etc.)
       
    • DCCP (Digital Transmission Content Protection): restricts Digital connections (USB, FireWire, Ethernet, WiFi, Bluetooth, etc.)
       
    • HDCP (High-bandwidth Digital Content Protection): restricts High-Bandwidth connections (HDMI, DVI, etc.)
       
  • Copy Protection rules are set forth by a company called Macrovision™; we recognize and follow these rules established by the Program Providers
     
    • Copy Never: content is not allowed to be recorded by a TiVo DVR
       
    • 7 Day Unlimited: content is allowed unlimited recording/viewing within 7 days of the original recording date
       
    • 7 Day/24 Hours: content can be stored up to 7 days; once viewing has started, it must be completed within 24 hours
       
  • Direct questions regarding the use of copy protection on Pay-Per-View or Video on Demand to the copyright holders themselves

 

Digital Cable Content Copy Protection

  • We comply with protections for Digital Cable Content
     
    • These copy protection rules vary by content type; in general, Premium and Pay Channels have more restrictive rules than other channels
       
      • Copy Freely: content is not copy protected
         
      • Copy Once: can record, but cannot transfer it to another device
         
      • Copy Never: content can be recorded and viewed for 90 minutes after transmission, and is not transferable
         
  • In accordance with Federal Encoding Rules, subscribers are able to make only a single copy of programming on these channels
     
    • If a customer has a TiVo, they can record only one copy to their main TiVo device, but cannot make subsequent copies to other TiVos, TiVo-To-Go or any other digital recording device
       
    • This is known as Copy Once protection
       
  • In addition, Federal Encoding Rules state subscribers may not make any copies of OnDemand or (some) PPV programming that may be associated with these channels; this is known as Copy Never protection

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps