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Closed Caption Information for Grande, TX

 

Introduction

Resolution Steps



TiVo

    Turn Closed Captioning On / Off while Watching TV

      2 Tuners, 4 Tuners, 6 Tuners, and Minis on TiVo Experience 3

        1. From live TV, press the Info button on the remote control

        2. Press the Down Arrow button until the closed caption icon is highlighted

        3. Press the Select button on the remote control to toggle the closed caption feature between on and off

        4. Closed Captioning settings are changed for all channels

      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4 with Voice

        1. From live TV, press the  button on the remote control

        2. Turn on Closed Caption

        3. Press the OK button on the remote control to toggle the closed caption feature between on and off

        4. Closed Captioning settings are changed for all channels

    Change Existing Closed Captioning Options

      2 Tuners, 4 Tuners, and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages |  Settings | Displays | Closed Captioning

        • Change options as needed, then highlight and select Go Back (settings are saved) to save settings

        • (see steps)


      6 Tuners and Minis (with 6 tuners) on TiVo Experience 3

        TiVo Central | Settings & Messages |  User Preferences | Closed Captioning

        • Change options as needed, then highlight and select Go Back (settings are saved) to save settings

        • (see steps)


      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4 with Voice

        TiVo Central | left arrow to Menu | Settings | User Preferences | Closed Captioning


    Closed Captioning Menu Options

      This is standard for all TiVos
      • Standard Captions: default setting is CC1 (English on English-based channels, and Spanish on Spanish-based channels)
         
      • CC2 - CC4 may carry other languages, determined by the broadcaster
         
      • Digital Captions: default setting is DTVCC1 (English on English-based channels, and Spanish on Spanish-based channels)

        • DTVCC2 - DTVCC6  may carry other languages, determined by the broadcaster

      • Other Closed Captioning Options include
        • Font | Text Size, Style, Color and Opacity | Background Color and Opacity | Container Color and Opacity

IPTV

    • Go to TiVo Home | left arrow to Menu | Settings | Accessibility | Closed Captioning

    • Closed Captions is the first option listed. Press the OK button to turn this feature ON then press the back button

    • (see steps)


TiVo Stream 4K

    1. From the main screen, scroll to the top and to the right to the settings icon (gear)

    2. In the Settings menu, go to Device Preferences | Accessibility | Captions

    3. Toggle Display to on or off as needed

    4. Other options are available such as Language, Text Size, and Caption Style (the colors of the captions)
      (see steps)


iGuide (Motorola Boxes)

    1. With your set-top box on, push the power button on your set-top box (or remote if in cable mode) to turn it off

    2. Immediately (within one second) press MENU on your remote

    3. The User Settings menu displays on-screen

    4. Using the left / right / up / down arrow buttons, highlight Closed Caption

    5. Press OK / SELECT on your remote to toggle between Enable and Disable

    6. Power on your set-top box to return to watching TV

Passport (Cisco/SA Boxes)

    1. Press Settings on the remote to bring up Quick Settings

    2. Scroll down to Caption off / on / on with mute

    3. Select On, then press Exit

    4. Press Settings on the remote twice for General Settings

    5. Select CC: Source

    6. Select STD CC1 and Digital 1

    7. Press A to accept

    8. Press EXIT

Internal Information

Commercial Agent Steps

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Management Steps