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Bill Payment Options for Grande TX

 

Introduction

Resolution Steps

 

Pay Online in the MyGrande Customer Center

  • Use the MyGrande Customer Center to pay your bill
     
    • Register to create an account 
       
    • Here, you can set up automatic payments, make a one time payment using a credit or debit card, withdraw funds directly from your checking account, or activate paperless billing
       

 

Pay and Manage AutoPay with the Grande Mobile App

  • Use your smart phone or tablet to pay your bill with the Grande Mobile app, available in the Apple App Store and Google Play Store
     
  • Download the app today, register or sign in with your MyGrande account, and use the app to pay your bill, setup AutoPay and more!

 

Use Grande's Automated Phone System

  • Our automated phone system accepts one-time credit / debit card payments and bank check by phone payments
     
  • Call 1-866-247-2633 (1-866-2GRANDE) to pay using the automated phone system
     

 

Mail your Payment

  • With your bill payment stub, mail a check or money order to:
     
    • PO Box 679367, Dallas, TX 75267-9367 
       

 

Pay in Person at a Grande Payment Center

  • Visit one of our many convenient payment centers to pay in person
     
  • Confirm the hours of your local payment center and stop by to make a payment with a local representative
     
  • Payment centers accept cash, checks, money orders and credit cards

     

 

Pay at a Western Union or HEB Business Center Office

Bring your Grande bill statement and make a payment at

 

Pay Over the Phone with a Customer Service Professional

  • Call 1-866-247-2633 (1-866-2GRANDE) to make a credit / debit card payment or check by phone payment
     
  • Convenience Fee applies

     

 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps