How can we help you?

Channel Change and Removal Information for Grande, TX



Resolution Steps

From Time to Time, we may Need to Change your Channel Lineup


  • A few reasons this happens may be contractual negotiations with networks, or a reorganization of channels to make room for future services

  • We work to offer the best value for the best price while maintaining a robust channel line up that offers programming for every member of the household

  • We always make an attempt to inform our customers of channel lineup changes before they occur

  • If you missed the notification in the mail, please visit and choose your area to see your current channel lineup

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps