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I Hear a Series of Beeps When I Pick Up My Receiver for Grande TX

 

Introduction

Resolution Steps

I hear beeps when I pick up the receiver on my phone; I can dial out:
 

  • When a message is waiting, voice mail provides a series of beeping tones known as stutter dial tone
     
    • For voice mail instructions, go to www.grande.com/welcome
       
    • Scroll down to the bottom of the page and click on Guide to Phone Service
       
    • Instructions are on page 12 and 13 of the guide
       
  • No voice mail:  there could be a problem with equipment or a jack:
     
    • Unplug the phone and plug in a phone that is working properly; your phone may need new batteries
       
    • If the problem persists, unplug phones and equipment from the jacks/electrical outlets
       
    • Plug each piece of equipment back in, one by one, to determine the equipment causing the beeps
       
  • I hear beeps when I pick up the receiver on my phone; I can NOT dial out: 
     
    • Check phones - receiver may be off the hook
       
    • Check cordless phones - they pick up signals from other phones, ham radios, baby monitors, etc
       
    • Try a corded phone to determine if a cordless phone is experiencing interference

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps