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Phone Help
2 months ago
Introduction
Make a test call to see if you can dial specific call types, then follow the corresponding steps below
Local calls
Regional Calls...
2 months ago
Introduction
Resolution Steps
If you are experiencing a problem with your Teletypewriter (TTY) machine, please contact the TTY...
2 months ago
Introduction
Resolution Steps
I hear beeps when I pick up the receiver on my phone; I can dial out:
When a message is waiting,...
2 months ago
Introduction
There is noise on the line when I pick up the phone
Call quality is affected by static/crackling, radio interference, humming,...
3 months ago
Introduction
Resolution Steps
Are you reaching a recording?
If yes, what does the recording state?
Listen to the recording in...
3 months ago
Introduction
Verify what is heard when calling your phone line:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
3 months ago
Introduction
There are a few types of No Dial Tone; it can happen on one or more phones with the same phone number
Dead air
Loud humming...
3 months ago
Introduction
Resolution Steps
10-10 Dialing, referred to as Casual Dialing or dial-around numbers, provides long distance...
5 months ago
Introduction
Resolution Steps
Verify Long Distance Provider
Dial 700-555-4141
A recording reports the Long Distance company on the...
10 months ago
Introduction
Resolution Steps
If you are unable to place calls to a 900 number:
Ensure you are dialing the correct telephone...