How can we help you?
Phone Help
4 days ago
Introduction
There is noise on the line when I pick up the phone
Call quality is affected by static/crackling, radio interference, humming,...
4 days ago
Introduction
Resolution Steps
Are you reaching a recording?
If yes, what does the recording state?
Listen to the recording in...
4 days ago
Introduction
Make a test call to see if you can dial specific call types, then follow the corresponding steps below
Local calls
Regional Calls...
4 days ago
Introduction
Verify what is heard when calling your phone line:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
5 days ago
Introduction
Verify what is heard when calling your phone line:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
13 days ago
Introduction
There are a few types of No Dial Tone; it can happen on one or more phones with the same phone number
Dead air
Loud humming...
21 days ago
Introduction
Resolution Steps
10-10 Dialing, referred to as Casual Dialing or dial-around numbers, provides long distance...
2 months ago
Introduction
Resolution Steps
Verify Long Distance Provider
Dial 700-555-4141
A recording reports the Long Distance company on the...
4 months ago
Introduction
Resolution Steps
I hear beeps when I pick up the receiver on my phone; I can dial out:
When a message is waiting,...
7 months ago
Introduction
Resolution Steps
If you are unable to place calls to a 900 number:
Ensure you are dialing the correct telephone...